LeaseMax Help Center — How-To Guides
Step-by-step guides for getting the best car lease with LeaseMax, from your first estimate to the dealership.
Welcome! These guides walk you through everything LeaseMax can do — from your first quick estimate to walking into the dealership with a deal sheet in hand. Each guide is written for car shoppers, in plain English, with no jargon left unexplained.
New here? Begin with Welcome to LeaseMax: Start Here, then How LeaseMax Works.
Getting Started
New to LeaseMax? Start here to learn what it does and the words you'll see.
- Welcome to LeaseMax: Start Here — What LeaseMax does and your journey from first deal to dealership (guest path and signed-in path).
- How LeaseMax Works — How real lender programs become payments, deal sheets, and outside-bank options.
- Common Terms & Definitions — Plain-English glossary: MSRP, money factor, residual, RV/MF/I. Fees, credits, Max, and more.
Build & Price Your Lease
Enter your vehicle and details to get real, accurate lease numbers.
- How to Build Your Lease Deal — Get Started quiz → form → Next → full deal (and what the preview does not calculate live).
- How to Enter Your Vehicle, ZIP, Credit Score, Term & Mileage — Every form field in order, including down payment and dealer discount.
- How to Use the Lease Calculator — Fill in details, read the layout preview, then generate real pricing with Next.
- How to Read and Understand Your Deal — On-screen deal page vs. the Understanding Your Deal PDF section.
- Why LeaseMax Picked This Lender Program — Captive vs outside banks, and the "Best closest to your term." note.
Plans, Credits & Add-ons
Understand credits and browse plans.
- How Credits Work — When a credit is used, how to see your balance, and how to buy more.
- How to Explore Plans & Bundles — Signed-in plans page, card labels, and Stripe payment for more credits.
- How to Preview Plans Before Creating an Account — Plan cards on a guest deal, pay first, account on the thank-you page.
Checkout & Payment
Pay securely, then finish on the thank-you page.
- How to Complete Your Payment — Reassurance → Stripe (and the older on-page card form if you see it).
- How to Select Rebates and Incentives — Choose rebates you qualify for at checkout and when building deals.
- How to Check Out — After pay: rebates, download deal sheet, register or log in.
- How to Pay for Other Bank Quotes — Redirect-only unlock for outside-bank options; return to dashboard.
Working With Other Banks
Compare lease offers from outside lenders.
- How to Compare Other Bank Options — What Other Banks / Outside Banks mean and how to explore them from the dashboard.
- How to Get Your Other-Banks Deal Sheet — Download the separate outside-bank PDF and what's on each page.
Your Deal Sheet
Get the report you'll take to the dealership — and the pre-pay reassurance step.
- How to Download Your Deal Sheet — Download in the app; save, print, or share from the PDF in your browser.
- What to Expect: How LeaseMax Stands Behind Your Deal — Pre-payment reassurance page and Get your report here.
Your Account
Create an account, sign in, and manage everything from your dashboard.
- How to Create Your Account — Sign up with name, phone, email, and password; land on the dashboard.
- How to Log In — Email and password, forgot password, wrong-credential help.
- How to Reset a Forgotten Password — Reset email, new password rules, success goes to the dashboard.
- How to Use Your Dashboard — Home, Profile, Tips on computer and phone; credits and New Deal.
- How to Manage Your Saved Deals — New, open PDF, refresh, edit, Other Banks from All Quotes.
- How to View Your Saved Deal — What's in the All Quotes list and quick actions.
- How to Update Your Profile — Name, phone, change password, locked email, delete account.
- How to Find Leasing Tips — Dealer Secrets PDF on desktop and phone.
Help & Legal
Get help from a person or from Max, and find our policies.
- How to Book a Call With a Lease Expert — Open
/calendly, pick a time, what to expect. - How to Get Help From Max — Video Max, Need some help?, homepage bubble, and chat when enabled.
- Privacy Policy & Terms: What You Should Know — Where to find Privacy Policy and Terms, plain-language summary.
30 guides in total (plus this index). Last updated 2026-07-16.