Reset a Forgotten Password
Request a reset email, set a new password, then sign in.
If you can't remember your LeaseMax password, set a new one in two parts: request a reset email, then use the link to choose a new password.
Before you start
- Have access to the inbox for the email on your account.
- Know the password rules below so you can pick a valid new password the first time.
Part 1: Request a reset email
Start from the login page by selecting Forgot Password?, or go to /forgot-password. The screen is titled Reset Your Password.
In the Email box, type the email address for your account.
Send Link
Select Send Link (or press Enter).
Confirmation
You'll see a confirmation like:
If the email is registered, we'll send you a link to reset your password.
Open your inbox
Open your inbox, find the LeaseMax message, and select the reset link.
For security, LeaseMax shows the same confirmation whether or not the address has an account. If no email arrives, double-check the address and that you have an account.
Part 2: Set your new password
The link opens Reset Your Password at /reset-password with two password boxes.
New Password
type the password you want.
Repeat New Password
type it again. Use the eye icon to show or hide.
Reset
Select Reset (or press Enter).
When it works, LeaseMax opens your dashboard. This reset flow does not sign you in automatically. You'll usually be sent to login and should sign in with your new password.
If you land on login (or the dashboard asks you to log in), use Log In with the password you just set.
Password requirements
- At least 8 characters.
- At least one uppercase letter (A–Z).
- At least one lowercase letter (a–z).
- At least one number (0–9).
- At least one special character (for example
!,?,#, or$). - No spaces.
Changing password while already signed in
If you know your current password and are logged in, change it from Profile instead of this email flow. See Update Your Profile (pencil next to Password → Change your Password → Update).
Troubleshooting
(Part 1): Use a full address like name@example.com.
Wait a moment and try again.
(Part 2): Fill both password boxes.
Make both boxes identical, or request a fresh email link if the reset link looks incomplete or expired.
Meet every rule above (and remove spaces).
Request a new link in Part 1 and use the newest email.
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